The protection of your personal data is important to us! We appreciate your trust in visiting and using www.marinapalacebg.com for your online reservation.
Information about us:
PS GROUP AD, with UIC: 102138691, with registered office and address of management: Sofia city, 9a Lajos Kossuth Str., 5th floor, apt. 10, is an administrator and processor of personal data.
We collect and process personal data only in compliance with the requirements of local and European legislation.
We recommend that you take the time to read the current document!
What is meant by “personal data” and “processing of personal data”:
„Personal data“ efers to any information that may be used to identify a natural person, directly or indirectly, by one or more personal characteristics, such as a name, identification number, postal address, telephone number, e-mail address, online identifier / IP address, video images, and so on. These characteristics may be part of an individual’s physical, physiological, genetic, mental, intellectual, economic, cultural, or social identity.
„Personal data processing“ refers to the set of actions carried out with personal data or a set of personal data such as collecting, recording, organizing, structuring, storing, adapting, or modifying, retrieving, consulting, using, disclosing, transmitting, disseminating, or otherwise, by which data becomes available, sorting or combining, restricting, deleting, or destroying.
What categories of personal data are collected:
Personal data may include at least some of the following:
For what purposes is your personal data processed:
We use your personal data in order to make and confirm reservations at Sol Marina Palace Hotel in Nessebar.
When you make a reservation on www.marinapalacebg.com, you will be required to fill out an online reservation form that includes your name, address, e-mail address, and contact phone number. This information is necessary in order to process the request and finalize the reservation (including sending an email to you to confirm the reservation).
The services of www.marinapalacebg.com are not intended for children under the age of 14. The usage of our services is only permitted with the full permission of a parent or guardian. We reserve the right to delete information provided by children under the age of 14.
We are not responsible for information provided by children under the age of 14, and we cannot prohibit children under the age of 14 from using our website.
Consent and use of data for the specified purposes:
When you submit personal or business data (e-mail addresses, names, addresses, phone numbers, and so on), the disclosure of data is entirely voluntary. By entering the data, you agree to its collection, processing, and use for the following purposes: contact and booking. There is no collection, processing, or usage for any other reason. This consent may be revoked at any time, with future effect.
When do we disclose personal data:
Your personal information will not be disclosed to others without your explicit consent, unless required and permitted by law, regulation, search warrant, subpoena, or court order.
Your personal information will not be shared with third parties or international organizations.
How do we protect your personal data
We make every technical and organizational effort to ensure and secure the personal data you provide from accidental or unlawful destruction, accidental loss, unauthorized access, alteration, or distribution, and other types of illegal processing.
Access to your personal information is limited to a small number of employees or representatives.
Your personal data is processed in accordance with the law, in good faith and transparently, in accordance with the purposes for which it was supplied to us.
Storage and preservation of personal data
In compliance with the General Regulation on Personal Data Protection (Regulation (EU) 2016/679) and applicable national legislation, we store your personal data for as long as necessary to accomplish the purpose for which it was collected.
Your data will be erased within the statutory time restrictions, and if there are none, within the time limits specified by us, and after the final settlement of all our financial relations.
Accounting and commercial information, as well as all other information and documents related to taxation and mandatory social security contributions, are retained for the following time periods:
After the term for storage expires, information carriers (paper or electronic) that are not subject to transfer to the National Archive Fund may be destroyed.
After the storage time has expired, the data must be destroyed as soon as possible by shredding the paper media and deleting and removing the relevant files from the company’s computers and systems.
Cookie usage terms and conditions
We use Facebook Pixel, a service provided by Facebook. This service employs cookies saved on your computer to deliver advertising via the Facebook advertising platform to its users as well as the users of Facebook partner companies, such as Instagram, who have previously visited our website within the last 180 days. This service employs cookies saved on your computer to deliver advertising via the Facebook advertising platform to its users as well as the users of Facebook partner companies, such as Instagram, who have previously visited our website within the last 180 days. This feature also allows you to construct aggregate anonymous audiences of site users depending on the content they view, as well as track the success of advertising campaigns run through the Facebook advertising platform.
If you do not want to participate in the tracking process, you may deactivate the automatic saving of cookies by rejecting the cookie setting required for this in your browser settings.
Social media links
Our website includes also social media links to Facebook and Instagram. In this instance, data is only transferred to the indicated social media operators when the corresponding button on the icon indicating the connection is clicked. When you click one of these buttons, the page of the relevant social network opens. There, you can publish information about our services in accordance with the social media operator’s guidelines. You can also use our official contact profiles on various social networks, as well as the company’s other official public profiles.
Personal data sent by personal message will be processed solely for the purpose of responding to your request. We are not liable for any information or personal data that you voluntarily disclose on our official profiles without our explicit request.
Your rights regarding the processing of your personal data:
Right to be informed::
You have the right to request:
Right to rectification:
In the event that we process incomplete or erroneous / incorrect data, you have the right, at any time, to request:
Right to object:
At any time, you have the right to:
Right to restrict processing:
You may request a restriction on the processing of personal data if:
The right to appeal:
In case you believe we are in violation of the applicable regulations, please contact us to clarify the situation. Of course, you have the right to make a complaint with the Commission for Personal Data Protection, which can be found at the following address: 1592 Sofia city, 2 Prof. Tsvetan Lazarov Blvd. (www.cpdp.bg).
Applications for access to or correction of information must be made in person or by a person expressly authorized by you via a notarized power of attorney.
We value your confidence! Therefore, we will respond to all of your questions about the processing of your personal data. If you have any queries that have not been answered in this article or would want additional information on a specific issue, please contact our team at any time at email@example.com or + 359 554 20600.
Relevance and policy changes:
The current policy has been approved by the Executive Director of PS GROUP AD and goes into effect on 25.05.2018.
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Valid till 30.09.2023