Hotel policy and accommodation conditions
Accommodation policy
Check-in 14:00h
Check-out 12:00h
Pets are not accepted.
In rare cases, when the hotel is not able to honor your reservation due to overbooking or any other circumstances, we will endeavour to offer you an alternative of comparable parameters.
Paid underground parking available for our guests with limited number of parking lot, price for 24 hours 10 BGN. If our parking is full, a public parking lot is available in close distance from the hotel (50 m). The cost per 24 hour is 8 BGN. A reservation for the public parking is not needed. Reservations are not required for public parking.
Payment policy
Your reservation is valid after receiving a voucher for a tourist service from Sol Marina Palace hotel.
In order to have a valid reservation you should pay the indicated sum.After receiving your payment,we will send you via e-mail your voucher for a tourist service from Marina Palace hotel.
Payment by credit card
If you pay by credit card your reservation will be canceled if the payment is not registered till the end of the day in which the reservation is made.
Please put in you voucher number (aobve) in your payment details
Wire transfer
If you choose to make payments by bank transfer, you have to use the following accounts:
LEVA:BG18UNCR76301063999609
EUR: BG28UNCR76301263999946
UniCredit Bulbank, Bourgas
BIC code:UNCRBGSF
Payee:”PS GRUP” JSC
Reg. No: 102138691
The reservation is cancelled if there is no payment trough wire transfer till 5 days from the date of reservation.
Cancellation policy
Any cancellation to a reservation for which we have sent you a voucher, must be made in writing to Sol Marina Palace Hotel via the email to: marinapalace@pirgos.com or by fax to Fax: +359 554 20601.
If you wish to cancel your booking after the voucher has been issued, we will apply a cancellation fee. For cancellation of confirmed bookings made till 7 days before check-in date there is no charge- it means no cancellation fee.
For cancellation of confirmed bookings made 6 (or less) days prior to check-in date we will charge you 1 room night price for each room booked.
In case of no show, the total price of the reservation will not be refunded.
Questions and additional information
If you have any further questions about your reservation, payment of the service, please do not hesitate to contact us by address:Nessebar, Marina Palace Hotel, 7 Ivan Vazov Street, tel. +359 554 20600, fax:+359 554 20601, marinapalace@pirgos.com
